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Crashing

Does anyone else have the problem with the game crashing every 20-30 minutes. I've checked and double checked my computer and have the graphic settings on low. My computer has no problems playing other games, it runs ark survival problem free and it's a difficult game to run
  • LeeLee Member, Compulsion Team
    Hi there,

    First, we suggest updating your graphics card drivers. We recommend manually uninstalling your drivers and reinstalling them from scratch as sometimes drivers do not install properly over existing installations. The most recent drivers can be found here:

    Nvidia
    http://www.nvidia.com/Download/index.aspx

    AMD
    http://support.amd.com/en-us/download

    Verify Integrity of Game Cache (Steam):
    The Steam download may not have completed successfully which can cause the game not to launch or crash.

    How to Verify Integrity of Game Cache:
    1. Open steam
    2. Navigate to Library
    3. Right-click on We Happy few
    4. Select ‘Properties’
    5. Select ‘Local files’
    6. Select ‘Verify integrity of game cache…’
    7. Steam will verify the game's files - this process may take several minutes.

    If you are still encountering issues please email us at support@compulsiongames.com with the following information:

    - PC Specifications:
    1. Press Windows + R
    2. Paste: dxdiag
    3. Press enter
    4. Select ‘Save All Information…’
    5. Attach dxdiag.txt to email

    - Save Data:
    1. Press Windows + R
    2. Paste: \Users\%USERNAME%\Documents\My Games
    3. Press enter
    4. Select 'We Happy Few'
    5. Right Click on 'We Happy Few' and select 'Send to' > 'Compressed (Zipped) folder'
    6. Attach We Happy Few.zip to email

    Cheers,
    Lee
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